GE Appliances, a Haier company Parts Sales Associate in Memphis, Tennessee
USA, Memphis, TN
Job Posting Title
Parts Sales Associate
Parts Sales Associate provides assistance to customers ordering parts and/or accessories for GE Appliances and other contracted companies.
What you will Do
Receive incoming Major Appliance (MA) parts & accessory inquiries from consumers, wholesale accounts and parts distributors.
Researching MA parts, accessory, and order information by use of specific software database programs and micro-fiche.
Inputting GEA parts accounts orders, along with credit card, money orders, and check orders via PC.
Negotiating and closing EVERY possible sales opportunity.
Interfacing with GEA parts warehouses and GEA parts counters via PC and telephone for questions on parts availability, and back order concerns.
Work towards achieving and maintaining specific Sales & Productivity goals.
Adhere to safety policies and procedures to ensure a safe work environment for all.
Other duties as assigned by Team Leader.
What you need to Succeed
Requires ability to analyze data and determine appropriate transfer/processing.
Requires in-depth knowledge of GEA products plus computer skills.
Ability to make sound decisions, good judgment and deal effectively with other people.
Excellent communication a must.
Normally acquired through high school degree and equivalent 12 thru 18 months or more of experience required.
Previous sales, inbound calls or customer service experience required.
Pleasant phone voice quality.
Ambitious learner and self starter.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.